55r15 Privacy Policy — How We Protect Your Data
This policy transparently explains how 55r15 collects, uses, stores, and protects the personal information of Malaysian users on our platform.
Last updated: January 2026
What information do we collect from users?
When you register and use the 55r15 platform, we collect several categories of information to enable us to deliver our services reliably and securely. The information we collect includes:
Account Information & Identity Verification
During registration, you are required to provide your full name, phone number, email address, and date of birth. This information is used to verify your identity, process transactions, and ensure that your account is only accessible by its rightful owner.
Payment Information in MYR
To process deposits and withdrawals in Malaysian Ringgit (RM), we store the bank account or e-wallet details you register with us. We do not store credit or debit card information directly — all transactions are processed through secure, industry-compliant payment gateways.
Device & Browser Information
We automatically collect technical information such as device type, operating system, browser type, IP address, and screen resolution. This data helps us diagnose technical issues and optimise how the platform displays on Malaysian users' smartphones.
Platform Usage Data
We also collect data on how you interact with the platform, including pages visited, game categories accessed, session duration, and in-account actions. This data is used to improve the user experience and detect unusual usage patterns for security purposes.
How is your information used?
55r15 uses collected information solely for the purposes stated below. We do not use user data for any other purpose without prior consent:
- Account management: Processing registrations, verifying identities, managing logins, and keeping your account secure.
- Transaction processing: Processing deposits and withdrawals in MYR accurately and securely.
- Customer support: Responding to enquiries, resolving complaints, and assisting users through our designated support channels.
- Platform security: Detecting fraudulent activity, bonus abuse, or unauthorised access attempts to user accounts.
- Product improvement: Analysing aggregated usage patterns to improve platform design and functionality.
- Compliance with applicable laws and regulations in Malaysia.
55r15 does not sell, rent, or share users' personal information with third parties for marketing purposes. Any data sharing is strictly limited to technical requirements or legal compliance.
Cookies and tracking technologies we use
The 55r15 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device when you visit our platform.
We use three main types of cookies:
- Session cookies: Required to maintain your login status during an active session. These cookies are automatically deleted when you close your browser.
- Preference cookies: Saving your language settings and display preferences so the platform appears exactly as you like on every visit.
- Analytics cookies: Collect anonymised usage data to help us understand how users interact with the platform. This data does not contain any personally identifiable information.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect platform functionality, such as automatic login verification.
Data storage, security, and third-party sharing
Data Storage & Retention Period
Your personal information is stored on servers protected by SSL encryption and strict access controls. We retain active account data for as long as your account remains active. Following account closure, certain data may be retained for the period required for legal compliance or dispute resolution purposes.
Data Security Measures
55r15 implements a range of technical and organisational security measures to protect user data from unauthorised access, alteration, disclosure, or destruction. These include data encryption in transit and at rest, strict internal access controls, and continuous monitoring for suspicious activity.
Sharing Information with Third Parties
We share user information with third parties only in the following situations, and limited strictly to what is necessary:
- Payment service providers that process MYR deposit and withdrawal transactions on our behalf.
- Relevant authorities in Malaysia where required by law or court order.
- Third-party technical service providers that support platform operations, subject to binding confidentiality agreements.
Your rights as a user and how to reach us
Right to Access & Correction
You have the right to request a copy of the personal information we hold about you. If you find that any information is inaccurate or out of date, you may submit a correction request through our support channels. Such requests will be processed within a reasonable timeframe.
Right to Data Deletion
You may request deletion of your account and associated personal information by contacting the 55r15 support team. Requests will be processed provided there are no legal obligations preventing such deletion. Any eligible account balance will be settled before the deletion is carried out.
Changes to This Privacy Policy
55r15 reserves the right to amend this privacy policy at any time. Users will be notified of any material changes via an in-platform notice or email. Continued use of the platform after changes take effect constitutes acceptance of the updated policy. Please review this page periodically to stay informed of our latest policy.
How to Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or how 55r15 handles your data, please reach out to our support team via the contact details below. We are committed to responding to all privacy-related enquiries within 14 business days.
Email: support at 55r15.com
For general enquiries, you may also refer to our FAQ us first.
Still have questions about your account privacy?
Check our FAQ section for quick answers, or log in to your account to manage your privacy settings directly.